Thomas Cook India expands with new Kolkata Outlet
Thomas Cook (India) Limited has launched a new outlet in Kolkata’s high-potential Mangoe Lane-Dalhousie Square market. Strategically aimed at capitalising on the strong demand from the city and its surrounding catchments, this new branch serves as the ninth location for Thomas Cook in Kolkata and West Bengal. Positioned to cater to both Central Kolkata and adjacent regions, the expansion highlights the company’s commitment to enhancing accessibility and convenience for its customers.
The Dalhousie outlet is designed to serve a diverse audience, including families, couples, millennials, Gen Z, business professionals, and seniors. Offering a comprehensive range of travel services, the branch provides international and domestic holiday packages, group tours, personalised vacations, cruises, and value-added services like travel insurance. In addition, Thomas Cook’s AI booking platform allows customers to plan and book vacations in real time, ensuring seamless reservations and availability checks.
Dalhousie’s position as a key business hub enables Thomas Cook to cater to various valuable consumer segments, ranging from government employees to multi-generational families. With increasing travel trends in Kolkata, the outlet aims to meet the rising demand for both international and domestic destinations. Popular international spots include Japan, South Korea, Switzerland, France, and the USA, while domestic favorites are Kashmir, Ladakh, Himachal, and the North-East. Holiday durations have also extended, with short trips lasting 5–8 days and longer vacations stretching up to 10–15 days.
Emerging destinations like Azerbaijan, Georgia, Vietnam, and Uzbekistan have become attractive choices, reflecting a shift in travel preferences. Top traveler segments include multi-generational families, couples, millennials, Gen Z, and seniors. The Pujo tourism season further boosts demand, with Kolkata and nearby regions like Siliguri and Durgapur serving as key source markets, along with neighboring states like Assam, Bihar, Jharkhand, and Odisha. Thomas Cook’s new outlet is poised to cater to these evolving travel trends, ensuring a premium travel experience for Kolkata’s vibrant consumer base.